FAQs

Yes, if your order hasn’t been shipped yet.

Yes, on the cart page you will see an area below the shipping address that allows you to enter a gift message. This message will appear at the bottom of the order’s packing slip.

Unfortunately, it’s not possible to make any changes once it has been placed. However, you could ask for a refund and we can cancel order if within same day.

We accept all the popular payment methods such as PayPal, Visa, MasterCard, Discover and American Express.

We offer shipping through USPS, DHL Expedited, and FedEx for your orders.
NOTE: Please note that FedEx cannot deliver to PO Boxes. Should your shipping address include a PO Box, please choose either a Flat Rate or a USPS option during checkout.

Once an order has been set for shipment, the shipping carrier and information cannot be changed, and the order cannot be stopped or pulled from shipment.

Yes, free shipping is available for all bulk orders over $80.00 that’s placed inside the United States. We charge shipping fees for overseas orders.

Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.

Yes, however it’s important to note that if you choose to ship to a country listed on the USPS suspension list(https://about.usps.com/newsroom/service-alerts/international/welcome.htm), your order will be shipped but may be held by the postal carrier for an undetermined amount of time. We advise using caution when shipping to these destinations as shipping fees are non-refundable.

Please Note VAT Tax Details: When placing an international order, please remember to include any required VAT Tax details in the order notes at checkout. This step will help prevent any delays or issues with customs.

We usually take 3-5 business days for your order to be shipped & delivered. It may take up to two weeks for international deliveries.

You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.

To track the status of your refund, kindly refer to your confirmation email that you have received from us.

Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.

If any custom pet QR CODE you receive differ materially from what you created at QRCODE MYPET, if the goods are otherwise flawed, then you may return the custom goods for a full refund, within 15 days of receiving your custom order. All we ask is that you notify us before returning any goods to ensure that your return is handled quickly and accurately.

Yes, you can add additional text or images along with your QR CODE. Be careful not overlap the QR CODE.

Contact us asap and will do our best to modify your order or cancel order.

Yes, you can change color of the QR-CODE in the QR CODE generation window.

No. We only offer ‘static’ dynamic QR CODES.

A QR CODE can hold up to 7,089 numeric characters. You must also be mindful of your data size, as bigger data would require more modules, leading to a congested pattern.

Dye sublimation on metal is a printing process where a design is transferred onto a metal surface by using high heat and pressure to turn dye inks into a gas, which then permeates the surface of the specially coated metal, resulting in a permanent, vibrant image embedded within the material; essentially, the image is “infused” into the metal, making it highly durable and resistant to scratches and fading

Yes, and recommended for full privacy. You can use most cloud storage systems to link your QR CODE images, documents to the QR-CODE generation tool. In most cases, you only need to share and copy file name from your cloud storage file and paste the link into the QR-Code Generator. Easy and you control your own data!

No, you can use text “Note” only option for pet identification that does not require the internet. If you are storing images, documents and links in your QR CODE, these files must be stored on the internet.

If you do not have any cloud storage account, let us know and we can store your QR CODE data to secure cloud storage at NO extra charge. The clickable link will display link to document hosted on secure google cloud server for best security. No generated QR CODES are stored on this website for security purposes, please download your QR CODE before exiting because it will be deleted on exit.

If you do not have any cloud storage account, let us know and we can store your QR CODE data to secure cloud storage at NO extra charge. The clicklable link will display link to document hosted on secure google cloud server for best security. No generated QR CODES are stored on this website for security purposes, please download your QR CODE before exiting because it will be deleted on exit.

APPLE advises against using AirTags for tracking animals or children due to the potential risk of lawsuits if harm occurs to pets or children.

One of the biggest concerns with using AirTags on a dog’s collar is the risk of it becoming a choking hazard. AirTags are small and lightweight, making them potentially easy for a curious dog to chew or swallow. This poses a significant danger, especially for smaller breeds or puppies who are more prone to exploring with their mouths.

Airtags are powered by a small lithium battery that is protected by the Airtag’s plastic outer covering. This means that if an animal were to swallow the Airtag, it is possible that the battery can become exposed and can cause serious life threatening issues if left in the dog’s stomach.

The material of the AirTag casing may not be suitable for prolonged contact with a dog’s skin. Constant friction between the AirTag and the dog’s collar could lead to skin irritation or discomfort, particularly for dogs with sensitive skin or allergies.

AirTags are designed to emit a sound when activated, which could startle or distress a dog, especially if they are sound-sensitive.

If the AirTag is accidentally activated by the dog scratching or rubbing against objects, it may cause unnecessary stress or confusion.

While AirTags offer precision tracking capabilities, relying solely on technology to monitor a dog’s whereabouts may create a false sense of security for pet owners. It’s essential to remember that AirTags have limitations, such as reliance on Bluetooth connectivity and battery life, which may not always guarantee accurate tracking in all environments or situations.

There have been several recent reports online claiming that AirTags may cause cancer, tumors, and hair loss near the pets wearing them.

AirTags and Tile products are marketed as “item finders” and are not designed for tracking “living things.” AirTags rely on the iPhone network to transmit location via Bluetooth, meaning an iPhone must be nearby at all times for consistent tracking. In reality, besides the harmful effects of using AirTags on pets, if your pet is lost, they’re unlikely to be near a busy area with iPhone users, so you may face situations where the device is out of range.

The most cited abstract used by GPS animal tracking studies concluded that total radio frequency electromagnetic field (RF-EMF) levels was found to be below the limit values and, therefore, not a health risk.

However, more recent research abstracts show that EMF’s are potentially dangerous to animals. This paper discusses the growing use of radio-frequency radiation (RFR) tracking devices in wildlife research, which have become essential since their introduction in 1959.

This paper raises concerns about the potential biological effects of low-level electromagnetic fields (EMF) emitted by these devices, which may harm wildlife, including DNA damage, fertility issues, and behavioral changes. While previous studies have downplayed these risks, recent research suggests that even low-intensity EMF exposures can cause adverse effects across species.

References:

1: Tracking Devices for Pets: Health Risk Assessment for Exposure to Radiofrequency Electromagnetic Fields: https://pmc.ncbi.nlm.nih.gov/articles/PMC8465301/

2: Health and environmental effects to wildlife from radio telemetry and tracking devices—state of the science and best management practices: https://www.frontiersin.org/journals/veterinary-science/articles/10.3389/fvets.2024.1283709/full

Pet microchipping is a process where a small, rice-sized chip is implanted under a pet’s skin, typically between the shoulder blades. The microchip contains a unique identification number that is linked to a database with the pet owner’s contact information. If the pet gets lost and is found, animal shelters or veterinarians can scan the chip and retrieve the owner’s details to help reunite them with their pet. It’s a permanent form of identification, unlike collars or tags, which can be lost or removed.